Becoming AWSome featuring Lalitha Ayyagari and Kavita Chhabria

In this episode of Becoming AWSome, 🎙️ co-hosts Ray Thomas and Jenna Lass were joined by two incredible guests, Lalitha Ayyagari, Senior Customer Solutions Manager for AWS Industries, and Kavita Chhabria, Account Executive for Customer Solutions and Engagements. From their stories, you could feel the heart and soul behind their work at AWS—and it was a reminder of how much people truly drive innovation and progress. ❤️

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👩‍💻 Women Empowering Women at AWS
Lalitha kicked things off by talking about her experiences in the Women at AWS Affinity Group. Her words stuck with me when she said, "This community has become my support system—a place where we celebrate our wins and tackle challenges head-on together." Kavita added her own perspective, describing how spaces like these create bonds that go beyond work and help everyone thrive. It’s a testament to how building each other up can ripple out into our careers and beyond. 🙌

🤝 Making Every Customer Interaction Count
Both Lalitha and Kavita brought home the importance of empathy in customer relationships. Kavita shared, "It’s not just about solving problems; it’s about really hearing people and understanding what matters most to them." Lalitha added that her role lets her connect the dots between customer goals and technical solutions, a combination she described as “incredibly fulfilling.”

🎯 A Heartfelt Takeaway
This episode wasn’t just about careers or tech—it was about people. Whether it’s supporting colleagues through affinity groups or truly listening to customers, the thread that ties it all together is connection. If you missed it live, grab a coffee and catch the replay on Twitch or YouTube. Trust me, you’ll walk away feeling inspired. ☕✨