AWS Tech Tales | S3 E36 | The Tale of Connect Configuration

Build a call center from scratch in 5 minutes or less!

Amazon Employee

Published Nov 22, 2024

Episode Summary

Ever wonder how a contact center is set up? In this episode we stand one up from scratch using the power of Amazon Connect. We go through initial setup, test call flows, and prompts.

Check out the recording here:

Links from the episode:

Workshop Link
What is a Whisper Flow?

🐦 Reach out to the hosts and guests

Matt: LinkedIn
Zhamara: LinkedIn

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