AWS Security Incident Response: Protect and Recover Fast
Learn how AWS Security Incident Response strengthens cybersecurity
Published Jan 2, 2025
Imagine this scenario: you wake up one morning to an email notification that there has been a security breach in your company’s cloud environment. Panic sets in. You scramble to assess the damage, contain the threat, and recover your data. This is a situation that no business owner wants to face.
Fortunately, there is a new service from AWS that can help you prepare for, respond to, and recover from security incidents: AWS Security Incident Response (SIR). SIR is a comprehensive service that provides organizations with the tools and expertise they need to effectively manage security incidents.
In today’s digital landscape, organizations face an ever-evolving array of cybersecurity threats. A single security incident can disrupt operations, compromise sensitive data, and damage an organization’s reputation. Recognizing these challenges, This year in AWS Re:invent 2024, Amazon Web Services (AWS) has introduced AWS Security Incident Response, a comprehensive service designed to help organizations prepare for, respond to, and recover from security events.
AWS Security Incident Response is a managed service that integrates automated monitoring, investigation, and communication tools with direct access to AWS security experts. Its primary goal is to streamline the incident response process, enabling organizations to address security events swiftly and effectively.
- Automated Monitoring and Investigation: The service leverages automation to monitor security findings from tools like Amazon GuardDuty and third-party detection systems via AWS Security Hub. It filters and suppresses non-critical alerts, allowing security teams to focus on high-priority incidents.
- Accelerated Communication and Coordination: By centralizing communication and coordination, the service enhances collaboration during security events. Features such as in-console messaging and video conferencing facilitate efficient information sharing among team members.
- 24/7 Access to AWS Security Experts: Subscribers gain round-the-clock access to the AWS Customer Incident Response Team (CIRT), a group of specialists dedicated to assisting with security incidents.
- Continuous Security Improvement: The service maintains a centralized repository of current and past security events, providing valuable insights that help organizations enhance their security posture over time.
- Preparation and Simulation: Organizations can conduct tabletop exercises and simulations to train their security teams, identify potential gaps, and ensure readiness for real-world incidents.
- Active Incident Response: During a security event, organizations can choose to respond internally, engage third-party security providers, or collaborate with the AWS CIRT, depending on their specific needs.
To further enhance the service, AWS has partnered with approved members of the AWS Partner Network (APN). These partners bring specialized expertise to assist customers in responding to and recovering from security events more efficiently. The collaboration ensures that organizations have access to a broad spectrum of resources and support tailored to their unique security requirements.
AWS Security Incident Response employs a tiered pricing model based on an organization’s monthly AWS spend across enrolled accounts, with a minimum monthly fee of $7,000. The pricing tiers are as follows:
- Tier 1: $0 to $125,000 monthly AWS spend — $7,000 minimum fee.
- Tier 2: Next $125,000 to $250,000–5.0% of AWS spend.
- Tier 3: Next $250,000 to $500,000–3.5% of AWS spend.
- Tier 4: Next $500,000 to $1,000,000–1.5% of AWS spend.
- Tier 5: Over $1,000,000–0.5% of AWS spend.
This structure ensures that organizations of varying sizes can access the service in a cost-effective manner.
Imagine a mid-sized e-commerce company, “ShopEase,” that relies heavily on AWS for its online operations. One day, ShopEase detects unusual activity indicating a potential security breach. With AWS Security Incident Response in place, the following steps occur:
- Automated Detection: The service identifies the anomaly through integrated monitoring tools and prioritizes it as a high-severity incident.
- Immediate Notification: ShopEase’s predefined Incident Response Team receives instant alerts, prompting immediate attention.
- Collaboration: Using the service’s communication features, team members, along with an approved AWS Security Incident Response Partner, coordinate their response in real-time.
- Expert Assistance: AWS CIRT experts are engaged to provide specialized guidance, ensuring the threat is contained and mitigated effectively.
- Post-Incident Analysis: After resolving the incident, the service archives the event details, allowing ShopEase to analyze the breach and strengthen its security measures.
This streamlined process minimizes downtime, protects customer data, and preserves ShopEase’s reputation.
AWS Security Incident Response offers a robust solution for organizations seeking to enhance their cybersecurity resilience. By combining automation, expert support, and seamless collaboration, it empowers businesses to navigate the complexities of security incidents with confidence. As cyber threats continue to evolve, services like AWS Security Incident Response are indispensable tools in safeguarding digital assets and maintaining operational integrity.
For more information on this service: